Pay As You Go is a voluntary program. “It is a great option for customers who prefer to make smaller weekly or biweekly payments rather than paying for the entire months’ worth of electric usage all at once, said Christie McAloon, Manager of Customer Service. “Customers have the flexibility to pay when they want and the amount they want as long as a credit balance is maintained on their account.”
Pay As You Go customers sign up to receive notifications when their account reaches a low balance threshold. When a customer receives a notification, they simply add more money to their account to maintain a credit balance. Customers can avoid deposits and late fees. Payments can be made through any one of our easy and convenient self-service payment methods, including SmartHub®, the SmartHub mobile app, payment kiosks located at our offices, or our Pay by Phone service. Once a payment is made service is reconnected remotely.
If you are interested in learning more about Pay As You Go, contact Customer Service at (509) 582-2175.