In partnership with
Ask the Experts is a monthly program offered by the Tri-City Regional Chamber that connects business owners and managers with a panel of local industry experts. Topics will range from business basics like marketing and social media, to emerging issues like new laws and legislation, that may impact your business. Following a brief presentation by each expert, attendees will be able to ask questions in exchange for expert advice. This program is open to both members and non-members. Pre-registration is encouraged.

DELIVERING A CUSTOMER CENTRIC EXPERIENCE

WEDNESDAY, JANUARY 9
3:30 - 5 PM
Bechtel Board Room
7130 W. Grandridge Blvd., Kennewick

Is your business customer service-oriented? Delivering a high-quality customer experience is vital to the success and to the perception of your business. Whether internal or external, your business has a customer or client to serve with each having a different level of expectation and need. This is your chance to gain access to local industry heavy-hitters and ask general questions about strategies or techniques, and to learn about what your business can do in order to deliver a customer centric experience. 
Traci McGlathery
Director of Community Relations
STCU
Vicki Monteagudo
Realtor, Designated Broker, Owner
Century 21 Tri-Cities

AN EXCITING NEW OPTION FOR BUSINESS OWNERS:
​THE ALL-ACCESS PASS

One of the most exciting aspects of the Ask the Experts program is the All-Access Pass. The All-Access Pass will provide your business with two key benefits:

Cost Savings:
  • At $99, the All-Access Pass will gain you access to 12 monthly sessions, that equates to a cost of only $8.25 per session – this is a savings of up to $140/year!

Flexibility:
  • The All-Access Pass offers you and your business the flexibility to transfer the pass among staff.
  • For each pass your business purchases, you’re given one seat in 12 monthly sessions. 
Register by clicking the button above or call 509.736.0510.
All-access pass rate is for Regional Chamber members only.
Sessions held in the Bechtel Board Room
7130 W. Grandridge Blvd., Kennewick, WA 99336
Questions? Contact Logan La Pierre at 509.494.3234 or
logan.lapierre@tricityregionalchamber.com
Planned upcoming topics include:
  • Sales/Customer Service
  • Insurance
  • Finance & Accounting
  • Taxes
  • Legal Issues
  • More!