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MEMBER NEWS

Ben Franklin Transit to Launch New Tri-Cities General Demand Service Feb. 4

1/25/2019

1 Comment

 
Picture
Ben Franklin Transit (BFT) is set to launch the second of three new services with early 2019 start dates with the introduction of Tri-Cities General Demand service on Feb. 4. The service, for which customers can make reservations beginning Monday, Jan. 28, is similar to that launched in Finley earlier this month and already in place in Benton City and Prosser.

Formerly provided under a contracted service called “Taxi Feeder,” the new Tri-Cities General Demand service will provide customers in areas of Kennewick, Pasco, Richland, and West Richland with pre-scheduled pickups at designated stop locations in each city. From one of these designated BFT General Demand stops, customers will be picked up within a scheduled window of time and taken to one of several connection points to access the BFT bus system (list of pickup and drop-off points available at www.bft.org/NewPlaces).

Return trips work the same way, with scheduled pickups from one of the designated connection points and drop-offs at a Tri-Cities General Demand stop. All General Demand trips will require advance scheduling. Customers can start making reservations for Tri-Cities General Demand service at 8 a.m. on Monday, Jan. 28 for rides beginning Monday, Feb. 4.

How to Make Reservations
Reservations must be made at least one day, or up to seven days, before the ride is needed by calling (toll-free) 877.646.4287 Monday thru Friday, 8 a.m. to 5 p.m. Monday rides must be scheduled by 5 p.m. the prior Friday.

Service Hours
Monday thru Friday, 6 a.m. to 8 p.m. (last pickups scheduled for 7:30 p.m.)
Saturday, 7 a.m. to 7 p.m. (last pickups scheduled for 6:30 p.m.)

These hours will be extended to 10 p.m. Monday thru Saturday, with last pickups scheduled for 9:30 p.m., when the BFT bus network and Dial-A-Ride hours are extended on Mar. 11.

Costs
The cost to use the Tri-Cities General Demand Service will be $1 or $3 (for premium distance) each way plus any applicable bus fare when transferring to a BFT bus route. Alternatively, a BFT Freedom pass, which costs $50 per month, may also be used as it covers unlimited use of all BFT services.

The new Tri-Cities General Demand service is the second of three measures approved by the BFT Board of Directors on Nov. 26, 2018 on an interim basis, following the closure of longtime contracted taxi service provider, Tri-City Taxi (TCT), which announced its immediate closure on Oct. 30, 2018.

Discontinued following the announcement were BFT’s Taxi Feeder Service, Night Service, and Sunday Taxi Service. The Nov. 26 vote approved the introduction of new BFT-operated services on an interim basis while BFT conducts a search for a third-party contractor that could provide one or more of the services in the longer term.

The first of the approved services, Finley General Demand, launched Jan. 2. Both new General Demand services—in Finley and Tri-Cities—will be provided by BFT’s ADA-accessible Dial-A-Ride vehicles and drivers. The third approved service will come Mar. 11 in the form of later operating hours for most BFT bus routes and for Dial-A-Ride services, which will begin operating until 10 p.m. Monday thru Saturday.

More Information
For more information about the new service or to purchase a pass, customers may visit www.bft.org/NewPlaces or contact Customer Service at 509.735.5100.

More information about Ben Franklin Transit and its services can be found at www.bft.org.
1 Comment
Daniel Camacho
3/14/2020 06:46:21 pm

I am so glad about this service thank you so much...

Reply



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Copyright © Tri-City Regional Chamber of Commerce. All rights reserved.
7130 W Grandridge Blvd., Suite C, Kennewick, WA 99336 USA
Phone: (509) 736-0510 |  Fax: (509) 783-1733 
info@tricityregionalchamber.com
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Photos used under Creative Commons from The National Guard, Gamma Man, US Department of Education, U.S. Secretary of Defense, Tony Webster, jalexartis, Blue Mountains Library, denisbin, Baker County Tourism
  • Benton Co. Business Resource Initiative
  • MEMBERSHIP
    • Membership Directory
    • Member Login
    • Join the Chamber
    • Membership Features
    • Sponsorship Opportunities
    • Stakeholder, Leader, & Growth Level Members
  • EVENTS
    • Chamber Calendar
    • Annual Events >
      • Annual Meeting & Awards Luncheon
      • Women in Business Conference
      • State of the Cities
      • Tri-Cities Diversity Summit
      • Elected Leaders Reception
      • Tri-Cities Day with the Seahawks
      • Tri-Cities Day at the Capitol
      • Bridging Partnerships Small Business Symposium
    • Monthly Membership Luncheon
    • Business After Hours
    • Meet the Chamber
    • Ribbon Cutting Request
    • Speaking Opportunities
  • PROGRAMS & SERVICES
    • BUSINESS PROGRAMS >
      • Ask the Experts
      • Economic Gardening
      • Office Depot Savings Program
      • Small Business Incentive Program
    • Workforce & Education >
      • Tri-Cities Regional Career Signing Day
      • Washington Workforce Portal
    • myTRI 2030
    • Business Advocacy >
      • Public Policy Guiding Principles
      • Business Advocacy Letters
      • Session Spotlight
      • Vote for Business
      • TRI-CITIES LEGISLATIVE COUNCIL 2023 LEGISLATIVE PLATFORM
    • Ambassador Club
    • LEARN Groups
    • Washington PTAC >
      • Meet the Buyer
      • Procurement Power Hour
    • Business Builders Resource Roundtable
  • NEWS
    • Press Releases
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    • Member News
    • Annual Report
    • eBlast Advertising
    • Email Updates
  • ABOUT US
    • Contact
    • Our Leadership
    • Our Team
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    • Our Partners >
      • TRIDEC
      • Visit Tri-Cities