City of Richland to Launch All-Digital Permitting Process in June

The City of Richland’s Permitting Office is moving to an all-digital permitting process beginning Monday, June 3, 2024. The self-service portal will allow applicants to apply for Building Permits, Planning Applications, Right-of-Way Permits and Fire Permits online via desktop, mobile, and other devices, making it a convenient way for applicants to complete and track permit activities.⁠  

The City’s implementation of a new permit management software system is designed to help the City improve efficiency, provide greater transparency into City processes, and deliver better customer service.⁠  

⁠During the transition period, from Tuesday, May 28 through Friday, May 31, 2024, there will be a temporary closure of the Permitting Office as the City integrates the new system. The closure will impact new submittals, permit issuance, and inspections, so please plan all permit and inspection activities accordingly, bearing in mind that no permits or inspections will be processed during this time frame. It is anticipated that public access to the new system will be fully operational on Monday, June 3, 2024.  

You can use the portal to: 

• Submit Permit Applications & Plans (Building, Right-of-Way & Fire) 
• Submit Planning Applications & Plans 
• Check Status of Reviews 
• Submit Corrections⁠ 
• Receive Review Comments 
• Receive Permit documents 
• Receive approved plans 
• Pay Fees⁠  
• Schedule Inspections⁠  
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This portal will be used for building-related permits and inspections only. To continue to apply for non-building related permits, such as event and noise permits, please visit www.ci.richland.wa.us/customerservice.  
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More information can be found by visiting www.ci.richland.wa.us.