Tri-City Regional Chamber of Commerce
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MEMBER NEWS

COVID-19 Customer Assistance Available to Qualified Benton PUD Customers

5/3/2021

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​Beginning May 1, 2021, qualified past due customers who certify they have been impacted by COVID-19 will receive a one-time bill credit for their past due bill amount as of April 30, 2021, up to $200.  Past due is defined as 30 days in arrears.  Qualified low-income customers that are not past due, who certify they have been financially impacted by COVID-19 will receive a one-time bill credit of $200.
 
To help customers pay down higher past due balances, Benton PUD will also match payments made by qualified past due customers on a dollar-for-dollar basis.  The payment match is available for up to half of the April 30, 2021 past due amount, after the initial bill credit is applied.  Payments made between May 1, 2021 and July 31, 2021 are eligible for this match.  The program will end on July 31, 2021.  Applications are available at BentonPUD.org
 
Since 1946, Benton PUD’s customers have enjoyed the benefits of a community-owned not-for-profit electric service provider. “Customer needs have been our number one priority for 75 years” said General Manager Rick Dunn.  “As our community continues to deal with the impacts of the pandemic, it is clear some customers need more assistance with their power bills than has been provided through State or Federal funding.”
 
At the beginning of the pandemic Benton PUD suspended the practice of disconnecting power for nonpayment which was followed by Governor Inslee’s Proclamations prohibiting disconnections and eliminating our ability to work with customers to enter into meaningful long-term payment arrangements. While good intentioned, the state mandated override of Benton PUD’s business practices, which is set to expire July 31, 2021, resulted in many customers accumulating significant past due balances with no plan to bring accounts current.
 
Consistent with our longstanding mission and purpose which aim to bring value to the people we serve, and in the spirit of neighbor helping neighbor, Benton PUD’s COVID-19 Customer Assistance Program will provide needed financial relief to our most vulnerable customers. When the Governor’s prohibition on disconnections ends, Benton PUD will continue to assist customers in their recovery from the pandemic by using long-term payment arrangements and the Pay As You Go program to help customers maintain continuity of their electric service while paying back any remaining past-due balances.
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Copyright © Tri-City Regional Chamber of Commerce. All rights reserved.
7130 W Grandridge Blvd., Suite C, Kennewick, WA 99336 USA
Phone: (509) 736-0510 |  Fax: (509) 783-1733 
info@tricityregionalchamber.com
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Monday - Thursday: 8 am - 5 pm
​Friday: 8 am - 12 pm
​Closed Weekends

Photos used under Creative Commons from The National Guard, Gamma Man, US Department of Education, U.S. Secretary of Defense, Tony Webster, jalexartis, Blue Mountains Library, denisbin, Baker County Tourism
  • Benton Co. Business Resource Initiative
  • MEMBERSHIP
    • Membership Directory
    • Member Login
    • Join the Chamber
    • Membership Features
    • Sponsorship Opportunities
    • Stakeholder, Leader, & Growth Level Members
  • EVENTS
    • Chamber Calendar
    • Annual Events >
      • Annual Meeting & Awards Luncheon
      • Women in Business Conference
      • State of the Cities
      • Tri-Cities Diversity Summit
      • Elected Leaders Reception
      • Tri-Cities Day with the Seahawks
      • Tri-Cities Day at the Capitol
      • Bridging Partnerships Small Business Symposium
    • Monthly Membership Luncheon
    • Business After Hours
    • Meet the Chamber
    • Ribbon Cutting Request
    • Speaking Opportunities
  • PROGRAMS & SERVICES
    • BUSINESS PROGRAMS >
      • Ask the Experts
      • Economic Gardening
      • Office Depot Savings Program
      • Small Business Incentive Program
    • Workforce & Education >
      • Tri-Cities Regional Career Signing Day
      • Washington Workforce Portal
    • myTRI 2030
    • Business Advocacy >
      • Public Policy Guiding Principles
      • Business Advocacy Letters
      • Session Spotlight
      • Vote for Business
      • TRI-CITIES LEGISLATIVE COUNCIL 2023 LEGISLATIVE PLATFORM
    • Ambassador Club
    • LEARN Groups
    • Washington PTAC >
      • Meet the Buyer
      • Procurement Power Hour
  • NEWS
    • Press Releases
    • Blog
    • Member News
    • Annual Report
    • eBlast Advertising
    • Email Updates
  • ABOUT US
    • Contact
    • Our Leadership
    • Our Team
    • Committees
    • Policies
    • Our Partners >
      • TRIDEC
      • Visit Tri-Cities