Tri-City Regional Chamber of Commerce
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MEMBER NEWS

COVID-19 Customer Assistance Available to Qualified Benton PUD Customers

5/3/2021

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​Beginning May 1, 2021, qualified past due customers who certify they have been impacted by COVID-19 will receive a one-time bill credit for their past due bill amount as of April 30, 2021, up to $200.  Past due is defined as 30 days in arrears.  Qualified low-income customers that are not past due, who certify they have been financially impacted by COVID-19 will receive a one-time bill credit of $200.
 
To help customers pay down higher past due balances, Benton PUD will also match payments made by qualified past due customers on a dollar-for-dollar basis.  The payment match is available for up to half of the April 30, 2021 past due amount, after the initial bill credit is applied.  Payments made between May 1, 2021 and July 31, 2021 are eligible for this match.  The program will end on July 31, 2021.  Applications are available at BentonPUD.org
 
Since 1946, Benton PUD’s customers have enjoyed the benefits of a community-owned not-for-profit electric service provider. “Customer needs have been our number one priority for 75 years” said General Manager Rick Dunn.  “As our community continues to deal with the impacts of the pandemic, it is clear some customers need more assistance with their power bills than has been provided through State or Federal funding.”
 
At the beginning of the pandemic Benton PUD suspended the practice of disconnecting power for nonpayment which was followed by Governor Inslee’s Proclamations prohibiting disconnections and eliminating our ability to work with customers to enter into meaningful long-term payment arrangements. While good intentioned, the state mandated override of Benton PUD’s business practices, which is set to expire July 31, 2021, resulted in many customers accumulating significant past due balances with no plan to bring accounts current.
 
Consistent with our longstanding mission and purpose which aim to bring value to the people we serve, and in the spirit of neighbor helping neighbor, Benton PUD’s COVID-19 Customer Assistance Program will provide needed financial relief to our most vulnerable customers. When the Governor’s prohibition on disconnections ends, Benton PUD will continue to assist customers in their recovery from the pandemic by using long-term payment arrangements and the Pay As You Go program to help customers maintain continuity of their electric service while paying back any remaining past-due balances.
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Copyright © Tri-City Regional Chamber of Commerce. All rights reserved.
7130 W Grandridge Blvd., Suite C, Kennewick, WA 99336 USA
Phone: (509) 736-0510
[email protected]
Hours
Monday - Thursday: 8 am - 5 pm
​(closed for lunch 12 - 1 pm)
​Friday: 8 am - 12 pm
​Closed Weekends

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Photos from Bestpicko, The National Guard, Gamma Man, US Department of Education, U.S. Secretary of Defense, Tony Webster, jalexartis, Blue Mountains Library, denisbin, Baker County Tourism, amtec_photos, CartridgePeopleUK, Alan Light
  • MEMBERSHIP
    • Membership Directory
    • Member Login
    • Join the Chamber
    • Membership Features
    • Sponsorship Opportunities
    • Stakeholder, Leader, & Growth Level Members >
      • Stakeholder and Leader Profiles
  • EVENTS
    • Chamber Calendar
    • Annual Events >
      • Annual Meeting & Awards Luncheon
      • Women in Business Conference >
        • Call for Speakers - Tri-Cities Women in Business Conference
        • ATHENA Awards
      • Tri-Cities Diversity Summit
      • State of the Cities
      • Elected Leaders Reception
      • Tri-Cities Day at the Capitol
      • Bridging Partnerships Small Business Symposium
    • Monthly Membership Luncheon
    • Business After Hours
    • Ribbon Cutting Request
  • PROGRAMS & SERVICES
    • Ambassador Club
    • Ask the Experts
    • Business Builders Resource Roundtable
    • Business Resource Navigator
    • LEARN Groups
    • Member Advertising Opportunities
    • myTRI 2030
    • Office Depot Savings Program
    • Washington APEX Accelerator >
      • Meet the Buyer
      • Yes, You Can! Contracts with the Government
    • Workforce & Education >
      • Tri-Cities Regional Career Signing Day
      • Washington Workforce Portal
      • Job Board
  • Advocacy
    • Legislative Action and Advocacy
    • Business Advocacy Letters
    • 2025 State Budget
    • Vote for Business
    • 2024 Legislative Score Card
  • NEWS
    • Press Releases
    • In the News
    • Blog
    • Member News
    • Annual Report
    • Email Updates
    • Website Sponsors
  • ABOUT US
    • Contact
    • Our Leadership
    • Our Team
    • Committees
    • Policies
    • Tri-Cities Strategic Alliance Partners >
      • Benton-Franklin Council of Governments
      • TRIDEC
      • Visit Tri-Cities
    • Tri-Cities Community Map
    • Built for Prosperity - Strategic Plan 2024-2026