Visit Tri-Cities Launches 2023 Excellence in Service Award

Visit Tri-Cities is now accepting nominations for outstanding businesses who have enhanced the tourism industry through their excellent customer service. One outstanding tourism-related business will receive the Excellence in Service Award, a prestigious acknowledgement Sponsored by Battelle that celebrates members of the Tri-Cities tourism and service industry for their ongoing commitment to go above and beyond in providing outstanding customer service.
 
“The positive outlook of our communities is a distinguishing feature that attracts visitors to the Tri-Cities,” said Kevin Lewis, President & CEO of Visit Tri-Cities. “When visitors feel the welcoming energy of our people, they become connected with the area in meaningful ways. We appreciate Battelle’s support in recognizing those who set an example in sharing the positive energy that defines our communities and creates a one-of-a kind experience for our visitors.”
 
Visitor spending in the Tri-Cities hit $594.7 million in 2022, which sustains 5,706 jobs in Benton and Franklin counties and supports a thriving local business economy. Visitors also generated $59.8 million in State and local taxes. The tax revenue generated by visitors helps fund police and fire, teachers and schools, the maintenance of our roadways and the beautification of our parks and reduces individual Tri-Citians household tax burden by nearly $600. In short, the visitor economy enhances quality of life that touches every single Tri-Citian.
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The deadline for nominations is September 1, 2023, at that time nominations will be reviewed by the Visit Tri-Cities nominating committee. Once selected, the recipient will be honored at the Visit Tri-Cities Annual Meeting on Tuesday, November 1, 2023, where they will accept the award, as well as receive a $500 gift card.
 
Keith Moon, Owner of Tumbleweeds Mexican Flare, earned the honor in 2022. Keith not only provides our community with enthusiastic customer service, but he is a true community member- staying connected with his customer base, always welcoming new customers, and providing a positive work environment for his staff. Keith creates a memorable experience and earned this prestigious recognition. Previous winners include Kathy Nutt with Frichette Winery, The Lodge at Columbia Point, Red Mountain Trails, the Tri-City Dust Devils, Friends of Badger Mountain and more! It’s a wide range of businesses but what they all have in common is their commitment to providing an enhanced visitor experience and when visitors experience outstanding service, we all benefit!
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For more information or to fill out a nomination form, visit: VisitTri-Cities.com/TCexcellence.