West Richland Library Offers New Curbside Pickup Service for Customers

Mid-Columbia Libraries’ West Richland Branch is the first of the library system’s 12 branches to offer curbside pickup. The newly remodeled branch reopened April 27 and has offered the service since May 1.

Customers who place holds online or by phone can park in the designated curbside pickup area to the west of the building, located at 3803 W. Van Giesen, and call the phone number on the sign posted at the parking stall. A staff member will collect held library items and deliver them to customers waiting outside.

“It’s just one more way we provide excellent customer service at the new West Richland library,” says Branch Manager Tom Moak. “We’re always looking for ways to enhance the library customer experience and jumped at this opportunity to pioneer this service for Mid-Columbia Libraries.”

The service is available during regular branch hours, Monday through Friday from 11 am to 7 pm, Saturday from 10 am to 3 pm, and Sunday from 1 pm to 5 pm. For more information visit the branch web page at midcolumbialibraries.org/branch/west-richland.